Support / FAQ
How do I get help with a Nett Mender order?
Use the Support form with your email address, order number, and a description of what you need help with.
Use the form on the Support page for an order question. Enter your name, the email address used for the order, a short topic, and the order number in the Related Order Number field. Describe what you need help with in the message.
For a product question, include the product name or SKU and the quantity involved. For a repair question, describe the damaged area and the supplies you already have. These details help us understand your request. Do not include your password or payment-card details in the message.